Becoming a Successful Leader in the Hospitality Industry with Research Paper

Becoming a Successful Leader in the Hospitality Industry with Ban-Ki-Moons Leadership - seek Paper ExampleThis paper analyses or compares the leadership styles in hospitality manufacturing with that of Ban Ki-Moon. According to Tracy and Hinkin (1994), Hospitality managers should develop a strong finger of vision to clarify and communicate organizational objectives and create a working environment that fosters motivation, commitment and continuous improvement (Tracy and Hinkin, p.18). Since hospitality industry is a utility oriented industry, the behaviors of the employees play a vital role in bringing success. Demotivated employees may not behave properly with the guests and therefore it is essential for the leaders to realize that the customer servicing staffs are suitablely motivated to their profession all the time. Relationship building with the customers is vital for the hospitality industry to keep a veracious image in the market all the time. Even a single bad inciden t can damage the reputation of the organization immensely. Both people skills and business skills are needed and a good manager will exhibit both. People skills include fair play among employees, respect, problem answer abilities and customer relations(Leadership in Hospitality Industry). Ban Ki-Moons leadership and the leadership in hospitality industry have lot of similarities. ... In other words, Ban is productive in treating all the countries fairly and he has shown no reservations towards any of the countries. He reacted based on situations or facts rather than the reputations. Leaders in hospitality industry should learn a lot from Bans leadership style. Hospitality industry leaders should force sure that all the customers are getting adequate treatment in their organization irrespective of the differences in the origins of the customers. In other words, an American and Indian customer who booked deluxe rooms should get compare treatments irrespective of the country of or igin of the customer. Ban is not only keen in solving international political problems, but also in solving environmental problems. Leaders in hospitality industry should also show better commitments towards the community in which their organization operates. It should be noted that majority of portion industries generate huge amount of wastes and some hotel groups have the habit of disposing these waste injudiciously. Taking inspirations from Bans leadership, leaders in hospitality industry should make sure that none of their organizations activities would cause any harm to the environment. Waste handling and recycling should be done in an environment hospitable manner so that the people staying around the hotel may not be affected in any ways. Ban is not at all elicit in doing something to boost his images. He is interested in doing meaningful things rather than stage saving things. Some hotel groups have the habit of doing something to polish their personal face and that of t he organization. Current customers are intelligent enough to identify the motives of organizations.